IBM i (AS/400) systems are built for high volume transactions, performance, and unmatched reliability. They also require specialized skills to design, implement, and operate.
Summit is one of the very few IBM i certified business partners in the United States. We have the expertise and experience to help you get the most out of your servers. We offer a full portfolio of service offerings.
Upgrades and Migrations
Maybe you need to consolidate your servers. Perhaps you simply want to increase the productivity of the hardware you have. Whatever your migration needs, without the right experts, you risk losing hundreds if not thousands of man-hours if not done properly.
Summit can provide you with migration services that will:
- Help reduce migration timeframes
- Make migration costs more predictable
- Help facilitate a smooth transition with the lowest possible business interruption
- Protect your valuable data
Maintenance and Support
At Summit, we understand the cost of downtime and its effect on your business. We provide an Annual Maintenance Service Contract, which removes the burden of reviewing the current operation system (OS) version and associated PTFs and time-consuming task of keeping your server up to date.
Our services are available as part of annual support contract or on a la carte basis. These are some of the services that we offer:
IBM Program Temporary Fix (PTF) Maintenance:
- One of our Summit engineers will connect to your IBM i to verify PTF levels (for the system and IBM applications) and gather performance statistics.
- The Summit engineer will prepare a report detailing the recommended PTFs and known compatibility issues with those PTFs that the manufacturer has disclosed. This report will be submitted for approval and scheduling.
- Upon approval, and at a mutually agreed upon time and date, the Summit engineer will install all recommended PTFs.
- Based on performance statistics gathered, the Summit engineer will make recommendations on system hardware upgrades, if necessary.
Health Check:
- While connected to the system, the engineer will examine the system to verify that it is running optimally, checking the following for any potential issues or problems:
- History log and problem log of the OS/400
- SLIC Service Log and Product Activity Log on the IBM i system
- Disk usage
- IBM Service Director
- CPU and Memory utilization
If any issues are found, the engineer will make recommendations for resolution.
Recovery Health Check:
When was the last time you were able to truly test your backups? For clients who are using IBM Power Systems/IBM i, Summit offers a Recovery Health Check that tests the recoverability of your system from your backups in the safety of our lab environment.
This service includes:
- Recovery Point Objective and Recovery Time Objective Validation
- Thorough testing of recovery and documentation
- Recovery report card suitable for internal or external audit requests
- Recommendations for remediation, if needed
IBM i Educational Services
Summit has helped hundreds of clients implement and maintain their mission-critical applications on IBM mid-range platforms for over 20 years. We started with pre AS400 platforms to today’s Power Systems.
Summit has also provided the critical training that allows clients to operate these very reliable and durable servers at their maximum level. Every training engagement is customized to the individual client’s needs and capabilities.
Security Plan
Summit knows what it takes to create an effective security plan for IBM systems. We work with you to plan for basic security functions that will help you achieve the top security level for your environment. We take into account network security as well as physical security including computer room accessibility and power distribution.
